March 7, 2011
Many companies in technical fields have moved to offer live support personnel, which may be just like those virtual assistants, on their websites. It is something every company, in every industry, should strongly consider adopting. If your operation is too small to do this, plan an elaborate routing process so that customer inquiries make it […]
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March 6, 2011
As your internet marketing plan is being built, you have to constantly look for ways to replace the human touch with an online experience. Why? Because human touch is unpredictable, un-measurable, and is only as good as the worst person in the chain of activities. Often times though, our customers really want to communicate with […]
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