June 29, 2011
The need to establish an effective lead follow-up campaign for online customers is more important today than it has ever been in the past. As more and more consumers move to the internet, the less effective traditional follow-up methods become. The customer has changed the way smart businesses engage in the sales process, and brick […]
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March 7, 2011
Many companies in technical fields have moved to offer live support personnel, which may be just like those virtual assistants, on their websites. It is something every company, in every industry, should strongly consider adopting. If your operation is too small to do this, plan an elaborate routing process so that customer inquiries make it […]
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