Writing the book that will help traditional brick and mortar businesses move to a progressive internet marketing plan

internet customer

Your Online Visitors

How To Follow-Up With Your Online Visitors

June 16, 2011

If an online visitor expresses interest in your company’s products or services, don’t let them slip through the cracks. Follow up right away to start building a relationship. Every single second that passes after a visitor has submitted a form or sent an email is a time delay that could cause them to contact another […]

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Immediate Response

Immediate Response Team Needed For Internet Customers

June 6, 2011

After my last post about Why Are You Ignoring Your Internet Customers, I received a comment from a real estate colleague that included a great acronym that I will incorporate into The Internet Squeeze. The post was about the urgency required to assist customers online, because even though they take the time to leave a […]

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Internet Customers

Why Are You Ignoring Your Internet Customers?

June 3, 2011

A recent study of real estate brokerages showed that roughly one half of all consumer leads were ignored for more than 8 hours! Can you imagine being an internet customer and wanting to interact with a company online, but having to wait for more than 8 hours to get a reply? I don’t think so. […]

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